Uploading Adobe Animate HTML & JS to google ads - ads won't animate?

[lauoneil]

Hello,

 

I'm uploading my published Adobe Animate creative to Google Adwords, I've never done this before.

 

I have in my zip file the image, the javascript, and the HTML so everything should be good to go. However when I upload and preview it, it doesn't animate. It's just the static background image. Am I doing something incorrectly with my code? Should I be doing something different with my publishing settings in Animate? Has anyone else encountered this when trying to put an animated ad onto Adwords?

 

Thanks in advance for your help.

 

 

[ohem]

What happens when you try to validate the ad?  https://h5validator.appspot.com/adwords

 

Are you using the Google-hosted CreateJS library? https://support.google.com/richmedia/answer/6307288?hl=en

 

Do you have an Ad Blocker installed?  (That could also be causing issues).

[davi]

I think I've read you need to include the CreateJS library with the package, not use externally-hosted JS file (ie. not from a CDN, but local file).

[ohem]

With Adwords, No external references are allowed except references to:

 

• Google Fonts
• Google-hosted jQuery
• Google-hosted Greensock

  https://s0.2mdn.net/ads/studio/cached_libs/tweenlite_1.18.0_56fa823cfbbef1c2f4d4346f0f0e6c3c_min.js
  https://s0.2mdn.net/ads/studio/cached_libs/tweenmax_1.18.0_499ba64a23378545748ff12d372e59e9_min.js
  https://s0.2mdn.net/ads/studio/cached_libs/cssplugin_1.18.0_71489205621d46cbe88348eeb8fe493f_min.js
  https://s0.2mdn.net/ads/studio/cached_libs/easepack_1.18.0_ed5816e732515f56d96a67f6a2a15ccb_min.js

• Google-hosted CreateJS

  https://s0.2mdn.net/ads/studio/cached_libs/tweenjs_0.6.1_40840f08e9fb382ae9e4a337da542ed5_min.js
  https://s0.2mdn.net/ads/studio/cached_libs/easeljs_0.8.1_58add2e69ca7fbe25e8f82a2b5f6a510_min.js
  https://s0.2mdn.net/ads/studio/cached_libs/createjs_2015.11.26_54e1c3722102182bb133912ad4442e19_min.js

 

 

https://support.google.com/adwordspolicy/answer/176108?hl=en

[lauoneil]

Thank you all, this has been helpful. It's animating now but the background image still won't show up even when I've referenced it in the head as a script. Any tips there? Does it need to be referenced as a different tag?

[ohem]

Thank you all, this has been helpful. It's animating now but the background image still won't show up even when I've referenced it in the head as a script. Any tips there? Does it need to be referenced as a different tag?

It would be helpful if you shared your files; it's difficult to troubleshoot blindly.

[lauoneil]

Figured it out. It was a directory issue with the image assets when I was rendering out the file from Animate. Thanks all!